Terms and Conditions

Once the quote is accepted, full payment or 50% of the total is required within 48 hours to confirm your booking.

Please bring your id or drivers License, as well as a “Water and Lights” account, not more than 3 months old, as proof of address.

Full payment required on or before collection.
Late returns will be charged for at normal day rates for each day.
Rates quoted are per day or part there of. You will be required to complete a contract stipulating the terms and conditions of hire, and MUST produce positive identification and address verification in order to hire the unit(s).
These terms and conditions will form part of any contract you sign although not specifically stated therein.
Should you be unable to collect or deliver during the specified times, please feel free to contact us to arrange a new time.
Should we be required to collect at another address than agreed to address, or collection was not quoted for, we reserve the right to charge an additional fee.

Collection is at 15 Van Schoor street, The Reeds.

Delivery setup and collection services are available.

All our castles are cleaned and inspected on a weekly basis.
Our price does not include delivery/collection.

Collection and Return Times
Friday: We only have staff available during 08:00AM to 4PM
Saturday: Only by prior arrangement
Sunday: Only by prior arrangement
Monday: We only have staff available during 08:00 AM to 1PM
If you are unable to return during the specified times and we have to collect, an additional fee will be added.

Cancelations

If you want to cancel please give 7 days notice, for a full refund.
If you cancel in less than 7 days notice, we return 50% of the Jumping Castle rental amount.
If you cancel on the day, there is no refund.
RAIN: If you cancel on the day and have not yet received the Jumping Castle, we retain R150 admin fee

Jumping Castle doesn’t fit in your available space – If we deliver, and the Jumping Castle doesn’t fit in your available space, and we need to exchange it for another one, we reserve the right to charge you another full delivery fee. If we do not have a smaller Jumping Castle available, and we are on site, we will retain the delivery fee as well as R150 admin fee.

Load Shedding – We do not rent generators, please contact someone like http://www.talisman.co.za/ for assistance with generators.

Power cords – We do not rent / supply power cords, you have to ensure that you have a power cord to reach where you will be placing the jumping castle.

Garden hose pipes for water – We do not rent / supply hose pipes for water for the slides that uses them.

Foam Bubbles – We do not rent / supply soap or bubble bath for use with the water slides.

Do not leave Jumping Castle partly in the pool. Fold the Jumping Castle over itself. Remove excess water from the Jumping Castle before collection.

Do not setup Jumping Castle near fire or braai. No smoking allowed on the Jumping Castle

Take off your shoes, jewelry and any other sharp objects. Sticks and rocks must be cleared from the area. Do not use the equipment in a garage or any place where any part of the item will come into contact with:
the ceiling, tree branches, palisades or any such structure, which could result in excessive wear and tear.

Paper party streamers stain the jumping castle and cannot be removed.

Do not use balls with water.

Motor must not be left in the rain. Never cover the motor when in use. Never let the motor lay on its side. Place the motor under cover, do not let the motor or plug get wet. No children allowed playing with or near the motor. Fold the Jumping Castle over it self to prevent rain going inside. Turn off automatic sprinkler system.

Always have a responsible adult supervising the children

CONDITIONS OF HIRE

RAIN/WATER RULES if it is not in use, especially at night or before it rains.
Place the motor under covered area, do not cover the motor while in use.
Fold the inflatable over itself.
Do not leave inflatable partly in the pool.
Remove excess water from the inflatable before collection.
Do not use water with balls.

SAFETY RULES
Always have a responsible adult supervising the children
Inflatable requires a relatively flat area, preferably on grass.
Sticks and rocks must be cleared from the area
Do not setup near fire or braai, and no smoking allowed on the inflatable
Take off your shoes, jewellery and any other sharp objects
No children allowed playing with or near the motor.
Motor must not be left in the rain and should not be left lying on its side.
Do not use the equipment in a garage or any place where any part of the item will come into contact with the ceiling,
tree branches, Palisades or any such structure, which could result in excessive wear and tear.

CONDITIONS OF HIRE

  1. Mc Castles will not be responsible for supplying power to the motor or hosepipe to supply water to the water slide’s.
  2. Mc Castles does not accept any responsibility for entrance or stand fees where the fun item(s) are to be used.
  3. Mc Castles does not accept any responsibility for loss, damage, or injury to any persons or property whatsoever.
  4. The client acknowledges that they understand the safety rules and undertakes to ensure strict compliance herewith
    simultaneously indemnifying Mc Castles against any claim that may be made against Mc Castles arising out of any damage
    sustained by any person using the fun item(s) and motor.
  5. All damages incurred to fun item(s) or motor while in possession of the client will be payable by the client unless mutually
    agreed to in writing by both parties. In the case of theft while in possession of the client, the client will be held responsible
    for the total replacement cost.
  6. Mc Castles does not accept any responsibility for weather conditions.
  7. If a motor was left in the rain, the client will pay a service fee.
  8. If the Jumping Castle is returned late, the client will be charged for at normal day rates for each day
  9. If the client cannot return the Jumping Castle on time, please contact us for an alternate time.
  10. By signing this agreement you accept having read and that you understand all terms and conditions as stated on the website
    are forming part of this agreement and confirm to be bound by it.

The Client has read and understands the conditions of hire as mentioned above